Frequently Asked Questions
-
We provide operational support, crew recruitment, brokerage introductions and private concierge services across the world’s leading yachting destinations.
-
Provide your information and a brief overview of your requirements through the form on our contact page and a member of our team will be in touch personally.
Alternatively, send us an email directly to acess@quayconcierge.com.
-
Quay Concierge was founded to bring yacht standard service ashore.
Our mission is to continue the standards of service, discretion and operational excellence expected within the yachting industry across every aspect of life ashore. Through operational support, private concierge and crew recruitment, we provide trusted support across the worlds leading yachting destinations.
-
We support captains, crew, yacht owners, charter guests, family offices and private clients. Whether managing operational requirements, sourcing crew or coordinating concierge requests, our approach is tailored to the individual needs of each client.
-
Quay Concierge was founded by professionals whose careers were built within the yachting industry, with extensive knowledge of the world’s leading yachting destinations and operational hubs.
While our roots remain in the Caribbean, our experience and trusted network extend across international cruising destinations, allowing us to provide reliable support wherever vessels, crew and private clients require assistance.
-
Timeframes vary depending on the nature of the request. Many concierge and operational support requirements can be coordinated quickly through our network, while large projects and recruitment placements may require additional planning.
Regardless of the request, our commitment remains the same: delivering the standards expected within the world’s leading yachting destinations.
-
We aim to respond to all enquiries within 24 hours. Urgent operational and concierge requests will always be prioritised wherever possible.
Supporting clients across the world’s leading yachting destinations requires us to operate across multiple timezones, therefore response times may vary slightly depending on your location and the nature of your request.
Begin Your Journey
If you have any additional questions a member of our team would be delighted to assist.
Begin your journey with Quay Concierge today.