Terms & Conditions

This page was last updated in June 2026.

About These Terms

These Terms & Conditions govern your use of the Quay Concierge website at www.quayconcierge.com (the “Site”). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

These Terms apply to general website use only. The provision of our services (crew recruitment, operational support, and concierge services) is governed by separate Terms of Business issued at the time of engagement.

About Quay Concierge

Quay Concierge is an independent luxury yacht agency providing crew recruitment, operational support, and private concierge services to the super yacht industry worldwide.

Contact: operations@quayconcierge.com

Use of This Website

You may use this Site for lawful purposes only. You agree not to:

• Use the Site in any way that violates applicable local, national, or international law or regulation

• Transmit any unsolicited or unauthorised advertising or promotional material

• Attempt to gain unauthorised access to any part of the Site or its related systems

• Transmit any harmful, offensive, or disruptive content

• Use the Site to collect information about other users without their consent

• Copy, reproduce, or redistribute any content from this Site without our express written permission

Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, images, and copy — is the intellectual property of Quay Concierge and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, or use any content from this Site for commercial purposes without our prior written consent. You may share links to our Site and reference our content for personal, non-commercial use.

Information & Accuracy

The information on this Site is provided for general informational purposes only. While we make every effort to ensure accuracy, we make no warranties or representations — express or implied — about the completeness, accuracy, or suitability of any content on the Site.

Nothing on this Site constitutes professional legal, financial, or employment advice. For specific advice, please contact us directly.

Enquiry Forms & Contact

When you submit an enquiry through our website contact form, you are consenting to Quay Concierge collecting and using the information you provide to respond to your enquiry. Please refer to our Privacy Policy for full details of how we handle your data.

Submission of an enquiry form does not constitute a binding contract or commitment on the part of Quay Concierge to provide services.

Third-Party Links

Our Site may contain links to third-party websites for your convenience and information. These links do not constitute an endorsement of those sites or their content. Quay Concierge is not responsible for the content, accuracy, or practices of any third-party site and accepts no liability for any loss or damage that may arise from your use of them.

Limitation of Liability

To the fullest extent permitted by law, Quay Concierge shall not be liable for:

• Any direct, indirect, incidental, or consequential loss or damage arising from your use of, or inability to use, this Site

• Any errors, omissions, or inaccuracies in the content of this Site

• Any interruption, suspension, or termination of the Site

• Any loss of data or unauthorised access to your data transmitted via this Site

Your use of this Site is entirely at your own risk.

Website Availability

We aim to keep this Site available at all times, but we do not guarantee uninterrupted access. We reserve the right to suspend, withdraw, or modify the Site at any time without notice and without liability.

Privacy & Cookies

Your use of this Site is also governed by our Privacy Policy and Cookie Policy, both of which are incorporated into these Terms by reference. Please read them carefully.

Changes to These Terms

We reserve the right to update or amend these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with internationally recognised commercial principles. Quay Concierge will update the governing jurisdiction upon formal incorporation. Any disputes arising from use of this Site will first be subject to good-faith resolution between the parties.

Contact

For any questions about these Terms, please contact us at:

operations@quayconcierge.com